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KMX Care Policies, Procedures & Company Statements
KMX Care LTD is proud of the steps they have taken to eradicate slavery and human trafficking in our business. This statement is made on behalf of the board and published with regards to the Modern Slavery Act 2015, which requires large employers to be transparent about their efforts to eradicate slavery and human trafficking in their supply chain. We are proud of the steps we have taken to combat slavery and human trafficking in KMX Care. We do not use supply chains, and this statement details our policies and practices in recognising and preventing human trafficking and slavery in our business.
Our structure:
We have been delivering health and social care services throughout the South for more than 10 years. We have 3 supported living homes across Sussex, supply a multitude of residential and hospital environments, and provide domicilary care and support to over 75 individual customers.
Our policies in relation to slavery and human trafficking:
We are committed to ensuring that there is no modern slavery or human trafficking in any part of our business. Our anti-slavery policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking are not taking place anywhere.
Risk assessment and management:
We have in place systems to:
Identify and assess potential risk areas.
Mitigate the risk of slavery and human trafficking occurring.
Monitor potential risk areas.
Protect whistle blowers
Key performance indicators to measure effectiveness of steps being taken:
No reports have been received from employees, the public, or law enforcement agencies to indicate that modern slavery practices have been identified.
Training on modern slavery and human trafficking:
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our business, this policy forms part of the induction process for all individuals who work for us. Regular training will be provided on the policy and the risk our business faces from modern slavery as is deemed necessary. Our employees are encouraged to identify and report any potential breaches of our anti-slavery policy, and we have in place protection for whistleblowers.
This statement is made pursuant to Section 54(1) of the Modern Slavery Act 2015
We at KMX Care Supported Living are dedicated to making sure that each person we assist has access to information in the manner that is most appropriate for them, and we value the diversity of communication. In accordance with the Accessible Information Standard (AIS), we promise to offer customised information formats that are suited to each service user's unique requirements.
We understand that good communication involves more than just conventional techniques. As a result, we are ready to satisfy a variety of preferences, such as but not restricted to:
Large Print Documents/ Braille Communications: For the blind and visually impaired.
Audio recordings are available.
For people with learning difficulties, easy-to-read materials have reduced language and illustrations.
For those who are hard of hearing or deaf, British Sign Language (BSL) interpretation is available.
For people whose first language is not English, there are translated materials available in a variety of languages.
For people who communicate better with visual aids, there are Picture Exchange Communication Systems (PECS).
Using technology-assisted communication.
Picture cards are useful for simple, visual communication.
Personalised booklets known as "communication passports" help people share personal information.
We are committed to offering this service because we recognise the value of accessible and unambiguous communication. If you have any unique needs, please let our team know and we will do our best to accommodate them quickly.
The Service User's Guide
After our new Supported Living Services were introduced in 2023, the KMX Care Service User's Guide was officially updated and released. We came to the conclusion that it was better to leave information in each client's home, where they could access the contact information for every senior employee and manager. The guides clearly lays out guidance about how to get in touch with us to share any issues, grievances, or recommendations, and reinforces how as a service we enjoy receiving ALL feedback! There are a range of communication channels to interact with the team, and we always answer the call, 24 hours a day. In addition to outlining expectations for our carers and our care delivery as a service, the Guide provides pertinent policy information. Click the link to read the guide and learn more about our company's history, our mission statement and our company values.
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